MasterCard Concierge App Reviews

Citis AAdvantage World Elite Mastercard (546616) is not supported by this app...

Just wanted to say that this app does work with my Citi Prestige. That said, this is a pretty pointless app and apart from a quick way to call or message requests to Concierge, I will never (ever!) use it.

Doesnt work for cards issued in Canada... booooo!

Why???

Where is the support for Canada? Why is this available in the Canadian App Store.

This app doesnt work with Canadian cards !!

Also there is no need to have this app... There is not much it can do

The World in World Elite seems to be the USA.

This app is not available to all MBNA mc holders. Too bad

Not for all MC holders, Id rate it as 0 star but wont allow me to send my review, so Ill give it a 1.

Loving the access to city guides, definitely will use on my trip to Madrid

I installed this app, flipped over my MC-World card. Confirmed it is a "World" card as imprinted on the card. When I entered the card digits as directed during the registration, my "This service is for World card, World elite cards" This is a fail. As i have access to MC World Concierge via phone. Hopefully MasterCard will fix this prior to the launch of ApplePay.

Ok not more than 1min. ago I was watching CBS @ 9:25pm, this is where I saw the commercial for this APP. I noted the time because there was NO mention of what type of Master Card you needed to have. It just said MASTER CARD holders download the app to use the concierge service. But you need to have the World Card (I think thats the name of it). No matter, its only for one type of card and I dont have it and Im sure many others dont have it either. Big waste of time. I should have known that BIG BANKS dont try to help little people.

I have had my MasterCard since 1990, and my card has been a MasterCard World card for several years (its printed right on the card above the MC logo), but the app gives me an error saying that the app is only for World and World Elite members. This app needs to be fixed.

This is a pretty vacant app that only has information to a very few select cities and even then the data is very shallow. The only advantage I can see right now is that it allows me to speed dial the MasterCard Concierge, but then I could do that from my address book.

Even though its eligible it still doesnt work for Mastercard world card

Love the cool perks and having my own concierge in my pocket. Very helpful while Im on the go!

I carry a Citi AAdvantage Platinum Select (World MC) and Capital One Buypower (World Elite MC), and keep getting a pop-up message upon entering the first six digits of my card number that "this service is only for World and World Elite MasterCard holders" and to contact issuing banks CS with eligibility issues. Banks both say to contact the apps support......

I carry a World Elite MC and the app will not let me past the page asking for the first six card digits. Absolutely pointless app.

I have two different domestic MasterCards -- a World and a World Elite. Neither of them are recognized by the apps. Unless you can get the cards to work, this is app is totally worthless. Its a shame because MC has some nice benefits, but they are not easily accessible. Please fix this glitch so all MC World and World Elite cards can access this app.